Tag: Manged IT Services

19 Mar 2019

CLUTCH NAMES IT SERVICES CHICAGO FIRM IT RISK MANAGERS LLC AS A LEADER

TOP CHICAGO IT SERVICES COMPANY

IT Risk Managers LLC Recognized as a Leading IT Services Chicago based Firm

 At IT Risk Managers LLC, we believe that we are an extension of your business and we offer Network Operations services, a 24-hour help desk team, data replication, and security solutions that keep your company safe from external threats. We have been striving to be a top service provider since we opened for business in 2007 and we have some exciting news to announce! We look forward to providing IT Services in Chicago for years to come.

 

“IT Risk Managers LLC is proud to be named as a 2019 Chicago leader with Clutch.  Clutch put us through a challenging and difficult vetting process, and we are glad to have come out on top!” – CEO, Rick Bolda-IT Risk Managers LLC

 

Clutch has recently named us a Leading IT & Business Service Firm in Chicago for 2019. We are very proud of this distinguishing award and we take pride in our firm’s dedication to providing excellent service to all our clients. Clutch is a B2B reviews platform covering a wide range of companies in a variety of operational locations and core operations, evaluating them based on their customer satisfaction, brand strength, and overall ability to deliver service. We were selected by Clutch to be a part of their list of leading IT & Business firms and were listed as among the top IT services companies in Chicago due to our proven track record of excellent service in our field.

 

We are also very excited to announce our features on The Manifest and Visual Objects, two of Clutch’s sister sites that help firms navigate the buyer’s journey. Our high-quality work record has granted us a spot among the top managed service providers firms on this site. This award along with our profile on Visual Objects as a top marketing agency reflects the accomplishments that we’ve been able to achieve as a firm since we started our operations over a decade ago.

 

Overall, we are excited to continue as a leader in our industry and we cannot thank Clutch enough for honoring us with this highly sought-after award. We would like to give a special thanks to our team and all our previous clients for helping us achieve our success!

If you would like more information on a top IT Services Chicago firm go here, or call Rick Bolda at 630-918-7370 you can also email info@itriskmgrs.com

 

10 Aug 2018

Managed IT Service Provider IT Risk Managers LLC

Leading Managed IT Service Provider IT Risk Managers LLC – CEO Rick Bolda

If you are an executive in a small or mid-market company, IT– IS NOT the first thing you think about when you come to work in the morning. But a good Managed IT Service provider will give you the peace of mind so you don’t have to worry about IT, and you can focus on your business.

IT is the one department that if someone screws up it can:

Shut down every other department
Lose critical data
And mess up productivity of the entire business

One way of insuring that IT meets the needs of your business is to have a reliable IT Managed Services provider. A good IT Managed Services provider is a great extension of your current IT department and staff. IT Managed Service Providers have resources in place that typically are only available to larger companies. Let me give some examples.

A Network Operating Center or NOC. A NOC is a 24/7 platform that provides the telemetry and data needed to make sure your systems are reliable, and available to support business operations. A small or mid-size business typically can not afford a NOC, but a good IT Managed Services provider will have a NOC, and the NOC services can be provided to your business at a reasonable fee versus building out your own Network Operating Center.

Another example would be a help desk team. You may want to ask your self do your people have to wait to get responses to IT needs. You may have a great IT person but having him spending time on doing low level IT support may not be a good allocation of his time. A Managed IT Service provider has a dedicated help desk team readily available to support Level 1 and Level 2 support tickets. For instance I can’t print, I can’t get to my email, I can’t see this folder. These type of help desk needs are best handled by a help desk team. Also an IT Managed Service provider will have a help desk ticketing system that a small business typically doesn’t have or can’t continually support.

Another thing that a good IT Managed Service provider has is a reliable backup platform. Yes you most likely have a backup platform in place, but an MSP’s (managed service provider) cloud backup solutions are generally more reliable and robust. They are also managed 24/7. Also there are reporting tools to make sure the backup is doing its job. For instance our cloud backup solution is managed by our NOC and we receive constant telemetry and data telling us yes the backup is up to date and complete.

Hope this helps explaining what some of the benefits are of having a good Managed IT Service provider.

If you have further questions you can email info@itriskmgrs.com. Or call 630-918-7370