Tag: IT Support

16 Oct 2018

CCIE Cisco Support in Chicago

CCIE Engineers in Chicago
Cisco Support from IT Risk Managers LLC 20 Year Cisco Partner

Cisco Support in Chicago

IT Risk Managers LLC has certified Cisco engineers for complex Cisco Networking solutions in Chicago. IT Risk Managers LLC offers affordable access to Cisco CCIE’s for your Cisco engineering needs. IT Risk Managers LLC has been providing Network IT Support to Chicago businesses for 20 years. Over the years we’ve developed a large knowledge base on Cisco Support needs and have very highly skilled Cisco Support engineers to deal with complex Cisco environments. Our Cisco Support teams include CCIE’s, CCNP’s, and CCNAs.

Cisco Nexus Support Chicago

We have also deployed dozens of Nexus switch projects. Cisco Nexus switch lines provide highly redundant highly available data center virtual networking solutions and software defined networking solutions. Our Cisco Support engineers have extensive experience with NX-OS, which is the network operating system for the Nexus Series Ethernet switches. NX-OS is a command line interface similar to Cisco IOS. Our CCIE cisco support techs have experience configuring the high availability features on the Nexus Line. Our Cisco Support engineers are familiar with the various high availability and redundancy protocols, including Spanning Tree, vPC virtual port channels, HSRP, VRDP, and GLBP.

Cisco CCIE’s available for High Availability Configurations

Port Channel allows multiple physical links to be combined into a single link. vPC allows port channels to be terminated on different physical devices. Our Cisco Support team also has experience with Cisco FabricPath a layer two high availability protocol. HSRP can also be used as a load balancing solution. Our Cisco Support team provides pre-project support so we can insure the proper solution and Cisco design is implemented for your networking needs. Our CCIE Cisco support team also recommends the proper Nexus configuration to make sure the Nexus systems components are redundant and have the right network fabric modules for optimum connectivity. Our Nexus solutions include dual supervisor card solutions, redundant switch fabric card, multiple fan trays and power supplies.

Cisco Catalyst Support

Our Cisco Support team also has experience with the Cisco Catalyst series. Including the robust Catalyst 9500 series. The Cisco Catalyst line continues to deliver highly secure super fast network connectivity for the data center. You also need to make the right choices when it comes to your LAN switches also, ask about the Catalyst 3850s and 3650s. We also have experience with the Meracki switch line for small business applications. IT Risk Managers LLC also has a portfolio of Managed IT Services that can help support your IT needs with a NOC.

Cisco SD-WAN Solutions

Our Cisco IT team also continues to support Cisco’s router lines, including ISR branch router solutions and small business routers. Some of our CCIE’s have extensive experience with Cisco’s SD-WAN solutions. We also support Cisco wireless and security solutions including the ASA Firewall line and the Meracki Wireless networking line.

IT Risk Mangers Cisco Network Support

IT Risk Managers continues to support Cisco legacy switches and routers including 6500s and 3700 series. If you need immediate access to high end Cisco Support and IT Networking Support feel free to call Rick Bolda at 630-918-7370 or email info@itriskmgrs.com

25 Aug 2018

Managed IT Services make sense for Non-Profits

IT Managed Services
Managed IT Services for Nonprofits

Managed IT Services make sense for Non-Profit Organizations

Successful Non-Profit organizations are dedicated to furthering their social mission. Advocating for the primary goal of their organization, growing supporters, growing donors are all primary to the success of the non-profit. Nonprofit organizations are accountable to the donors, funders, volunteers, program recipients, and the public community. A key component to enabling the goals of a non-profit is technology. And this technology can be delivered through a Managed IT Services relationship.


Technology is key for Nonprofits

Using technology to initiate actions, make connections and grow awareness in their community is key to a successful nonprofit. These actions and tasks must be tracked and measured. A key component to a successful nonprofit is their technology platform. But making every dollar count and stretching resources is a daily concern for non-profit executive leadership. That is why a Managed IT Service relationship is key to a successful nonprofit organization.


Save Money with Managed IT Services

Let’s start with the biggest driver for using Managed IT Services as a solution for non-profit organizations. Cost! Non-profits have a daily struggle with funding initiatives, maintaining employees, meeting budgets and managing costs. With a Managed IT services partner, non-profits can enjoy the technical benefits of a stable IT platform without carrying the overhead and costs.


Managed IT Support and SMB Help Desk

For example; the key to good IT Support or a successful IT solutions platform is the help desk. Making sure your nonprofit employees and managers have the tools necessary to do their jobs is access to a good SMB Help Desk solution. Small Medium Businesses (SMBs) are getting more options and access to SMB help desks without having to build out and finance their own help desk solution. A Managed Service IT Company will have a good SMB Help Desk to meet your needs.


NOC for Managed IT Solutions

Another platform necessary to maintain the technology of your Nonprofit organization is a NOC. A Network Operations Center or NOC is a part of a successful IT Support platform. A NOC provides the network monitoring and network security to make sure your nonprofit’s IT systems are available and doing what they are supposed to be doing. The NOC is 24/7 managed by IT engineers and IT support staff who make sure the systems are up to date and running. The NOC is something that all companies need, to manage their IT solutions properly. However, building a NOC for your own business especially a nonprofit organization is cost prohibitive.


It’s expensive to maintain Tier 3 engineers for non-profits

Another important piece to a successful IT Support and IT Solutions platform are network support, and network consulting people. These are the IT people that troubleshoot systems and fix things that can’t be resolved by the NOC or by the Help Desk. The issues are sometimes called Tier 3 support issues. Maintaining Tier 3 support is very expensive. A good Tier 3 support person may have a salary of $125k per year. All good managed IT services companies have several Tier 3 engineers. But as a nonprofit organization it doesn’t make sense to maintain a Tier 3 support team. It’s also very expensive!


Cybersecurity and the Nonprofit Organization

Nonprofit organizations have a lot of very important data. This data must be held in confidence. It may be donor data like tax info, social security numbers, addresses, and medical information. A good Managed IT Services firm will have a Cybersecurity team. The Cybersecurity team is responsible for making sure your company information and network doesn’t get breached. Hackers spend an enormous amount of time trying to hack systems. They especially attack vulnerable companies who can’t maintain full time cybersecurity teams to protect them. It would be very expensive to maintain a full-time cybersecurity expert to do what needs to be done to protect your non-profit organization’s’ data and systems. That’s why a good Managed IT Services firm can do this for you at a much less expensive cost.

Please call Rick Bolda at 630-918-7370 for more questions or email info@itriskmgrs.com




11 Feb 2017

Chicago Cloud Services!

What is the ‘Cloud’ that I’ve been hearing about?

The word ‘Cloud’ is used as a general term to represent a segment of IT services utilizing the many large data centers we send information to, store information in, and receive information from. These data centers provide the infrastructure for IT Cloud Services and are located in many different buildings, in many different locations throughout the world. The buildings are filled with networks of servers, miles of fiber-optic IT Network Cabling, and staffed with software engineers that provide IT Network Support Services including IT Network Security. Businesses access their data in the cloud via the internet.

services-04What types of services does the cloud provide?

The definition of the cloud is deliberately ambiguous and all-encompassing because there is a long list of constantly evolving cloud computing services. The three types of services most likely to be useful to consumers and businesses are related to Infrastructure, Platforms, and Software.

 Infrastructure as a Service (IaaS)

The foundation of cloud computing is the physical infrastructure of servers, storage disks, fiber optic cables and other facilities. Organizations benefit from pay-as-you-go, on-demand storage and web hosting, which can be easily scaled as business needs change.

 Platform as a Service (PaaS)

Building on the cloud infrastructure foundation, cloud computing provides the platforms and operating systems on which business applications run. A service operator provides programming and web servers allowing application developers to create, test and run their software solutions.

 Software as a Service (SaaS)

Consumers use the software solutions developed for use on the cloud. Examples of software that is cloud based include Salesforce, Google Apps, and Microsoft Office 365. Traditional software required a single, up-front cost to use and was installed on each desktop or laptop. Cloud based software requires an annual or monthly fee per user, and the software is accessed through the cloud. Files created can be saved and backed up to a desktop, laptop, or on the cloud, allowing for more available memory on each desktop or laptop. Files saved to the cloud are secure, and some cloud services software allows you to access your data from multiple devices including mobile phones.

Organizations can quickly change the number of users without having to change their associated platform and infrastructure. A just-in-time approach allows for a short response to any changes in staffing.

 Cloud storage services

Cloud storage services, which include secure file hosting, file sharing and remote data backup may be the most important SaaS offerings for the average computer user. Cloud storage services typically include 2-5 GB of storage for hosting your data, and you can easily increase your storage for an additional fee.

In the Chicago area, IT Risk Managers partners with Cloud Service providers to develop solutions for unique Small to Mid-size Business needs. If you have any questions about IT Cloud Services or any other IT Business Services, contact IT Risk Managers at info@itriskmgrs.com