Tag: IT Disaster Recovery Plan

10 Apr 2019

One Must Have From your Chicago IT Support Provider

Network Security
SECURITY OPERATIONS CENTER FROM YOUR CHICAGO IT SUPPORT PROVIDER

The single most important thing your Chicago IT Support plan needs

If you are making a decision related to IT and your Chicago company you are faced with a ton of options, technologies, costs, software, platforms, etc. But, currently the single most important focus of your Chicago IT support strategy needs to be IT Cyber Security. You’ve probably heard this from any reputable IT Company or one of the better IT Companies in Chicago. Don’t ignore this message. Sometimes executive leadership tends to tune out the constant sky is falling messages about information technology. But IT Cyber Security is one area that can’t be ignored.

Your Data is Under Attack

Your data is your company. All your accounting records, sales records, human resources records are today’s most valuable assets. And hackers want this data, and spend enormous amounts of time trying to get it. Cyber threats are becoming more common and extremely sophisticated. And as one of Chicago’s leading IT Companies we see more and more attacks happening to smaller companies. That’s why even as a small business or mid-size business IT Cyber-Security must play a huge part in your IT Support plan. The threats include Malware attacks, that can penetrate your systems through emails, web site visits, downloaded files. Other threats may include hacking, insider attacks and of course ransomware. Well the majority of these threats can not be stopped by typical firewall and perimeter security technologies.

Why Firewalls aren’t enough!

The problem is many Chicago IT Companies have relied on firewalls and perimeter technologies to protect your company’s data from hacking. Perimeter technologies are systems that act like a fence or gate. They protect intruders from getting in from outside your network. Imagine a house, your yard fence, windows, locks and doors, these would be considered perimeter defense technologies. However, these technologies alone will no longer protect you. The reason is most attacks these days come from inside your network. So what would you do to protect your house if someone was already inside? Well your security and home defenses would be much different. Then you would need to look more at solutions that allow you to respond and eliminate the threat from the inside. Now your Chicago IT Support plan needs a Managed IT Cyber Security service to keep your data safe from the inside. What does that mean? Well it means that your systems, network and its data are monitored 24/7 to make sure no one is hacking or compromising your data from the outside and inside.

Protection Detection and Response

Lets continue with the home analogy. To protect your home you may install a fence, locks on your doors and windows, or even gates on your windows. In the IT security and support world, gates, locks and doors would be the firewalls, and endpoint protection technologies. This is the first step towards a proper IT Security plan. Protection! Next let’s think about burglar alarms, and what they consist of in your home. They would have motion sensors, movement detectors and cameras. In IT Security solutions and IT Support technologies this would be the Detection piece of your IT Security solution. You need a platform that detects an intrusion, similar to burglar alarms. These are referred to as intrusion detection solutions. And lastly, and perhaps most important is what happens when an intruder is detected? Well 911 is called. This is Response! Well in IT Security how you respond to an intrusion is what will save you from an attack. You need all three pieces, Protection, Detection and Response to have a successful IT Security plan.

The Glue that holds everything together

OK well now you know you need an IT security solution that provides Protection, Detection and Response. That is great, but finally there is a something that keeps all of this working, and that’s a SOC. The Security Operations Center is the glue that holds everything together. All successful Managed Security services must provide a Security Operations center or SOC. You must work with a Chicago IT support company that offers IT Managed Security Services and that has a SOC that provides 24/7 monitoring of your systems. And I am not talking about a SOC that is run inside some small IT company. I am talking about a SOC that meets compliance requirements and the platform is maintained in a HIPPA, PCI. SSAE 16 compliant data center.  The SOC is the cornerstone to a successful Chicago IT Support strategy. And as a small business you can not afford to implement your own SOC. A good SOC Cyber Security Platform from a good IT support company will do the following:

It will monitor the inbound and outbound data and network traffic of all your network devices. This will allow the traffic to be evaluated as being from good sources or from bad sources. Action based on the different traffic behaviors can then be evaluated to see if a threat pattern exists. The threat pattern may be related to ransomware attacks, insider attacks, botnets and other threats that slip past the firewall. This is what Managed IT Security is.

A good SOC offering will also provide your business with regulatory compliance reporting to deal with HIPAA, OCI, SOX and other regulatory bodies. This will minimize your exposure to fines, penalties and remediation costs. Regulatory compliance is a key benefit of a good Managed IT Security offering.

And to pull this all together Log Capture and Management has to play a roll. This is where the information is evaluated and data investigated to discover breeches, anomalies, and other malicious behavior.

In conclusion your IT Support plan must have a IT Cyber Security solution or SIEM (security information and event management) solution that leverages a Security Operations Center to succeed and protect your comapny’s data, network and systems.

If you have further questions related to Chicago IT Support or IT Security Solutions for your business feel free to call Rick Bolda at 630-918-7370 or email info@itriskmgrs.com.

 

14 Aug 2018

IT Disaster Recovery Plan for your Chicago Business

Disaster Recovery Plans
IT Disaster Recovery Plans for your Chicago Business

IF YOU EXPERIENCE A DISASTER DO YOU HAVE AN IT DISASTER RECOVERY PLAN IN PLACE?

 

How Much System Downtime Can Your Business Take?

Can you afford to have your business system break down? How much system downtime can your business take? Will you lose money? These are important questions for any business owner to ask themselves before they are faced with such a situation. Contingency planning is vital to the success of any business. And a big part of this is an IT Disaster Recovery Plan?

Let’s assume that you can’t afford to have your business system break down. Do you know what your options are? Do you know what events could happen to cause your system to suffer downtime? A good IT Disaster Recovery Plan will provide the framework to answer these questions.

System Break Down Survival: Creating an IT Disaster Recovery Plan

The first step towards creating a IT Disaster Recovery plan is to write down all of the possible events that could cause your business system to suffer downtime. Electrical outages are obvious, but what about earthquakes? Hurricanes? Fires? Floods? There is probably a few more situations you can think of that could happen. Write all of these down. You will need a plan for how to keep your business system up and running for each of them.

Of course, next you will need to start planning for each of these situations. Mounting your equipment up off of the ground will help protect it from water damage, but what about the electrical wiring? Or fires? Yes, this can be quite complicated! Chances are though that you can get most contingency planning done using a little creativity and research. Uninterruptible power supply units, as an example, are an easy and quick fix for any electrical outages that last several hours. You may want to consider getting a generator if you need your business system to stay up a lot longer than that. And surprisingly, there is fireproof servers and other equipment available for purchase that will help keep at least part of your systems safe in the event of flames taking down your building… although it is highly doubtful you’ll be doing much business in such an event!

This brings us to another part of and IT Disaster Recovery Plan: keep your expectations reasonable. There are a lot of disasters during which you will not be in a position to keep up business operations, and your best hope will be to keep your data safe from being destroyed. Don’t expect to keep business running in the event of a tornado or a hurricane, as an example. Not too many people will be expecting you to keep up operations as normal in such an event.

System Break Down Survival: Implementation

Once you have your IT Disaster Recovery plan set up, next will come implementing it. This is also something you can do yourself thanks to the wonders of the internet. There are tons of Youtube videos online that can show you how to set up your new equipment in a manner that is safe and disaster proof.

If you feel overwhelmed in creating a IT Disaster Recovery plan for your business systems or setting the equipment up, don’t be afraid to give us a call. We create IT Disaster Recovery plans and set up disaster proofed business systems every day. We can easily do the same for you, and take the guesswork and headache out of the planning and setup for you!

You can also go here to see how are IT Managed Services can help you Managed IT Service Provider IT Risk Managers llc

You can also call or email info@itriskmgrs.com or 630-918-7370