29 Oct 2018

Data Recovery, Cloud Backup, Business Continuity for Chicago

Data Backup for Chicago Businesses
Cloud Backup and Business Continuity for your Chicago Business

Cloud Backup must include Business Continuity

You may constantly hear scenarios and justifications for off-site backup or what is referred to as cloud backup. An off-site cloud backup is the first piece to a successful disaster recovery strategy, but the most important piece of cloud backup, is being able to restore your data in the event of a disaster. The majority of Chicago companies have an off-site cloud backup solution, but you have to ask yourself how often do you test your ability to recover from a disaster and have you tested your cloud backup system. And most importantly can your business continue operations in the event of a disaster that takes down your systems or takes out your data. The cloud backup solution must also include a way to quickly use the data and begin operations again. This is known as business continuity. IT Risk Managers LLC Business Continuity solution allows a company to back up its data in the cloud, and if a disaster happens, IT Risk Managers Business Continuity solution can spin up a virtual servers in the cloud which can be used as temporary servers until your company business servers are restored.

Cloud backup and business continuity solutions should protect you from the following events

Data backup for End-User Error

Sometimes files get deleted and mistakes get made. An employee may lose important data through clicking on the wrong link, or even clicking on a malicious link. Laptops may get lost or dropped, and days of important work can be lost. A good cloud backup solution from a reputable Chicago Managed IT Services provider can mitigate issues related to user-error, recover the data and keep business operations flowing.

Disaster recovery for Hardware Failures and outages

Hard drives, servers, desktops, and laptops have limited life and can fail causing interruptions in business operations. There are ways that today’s systems can be designed and implemented that limit exposure to hardware failures. Technologies like virtualization, replicated servers, and hardware are a few ways. But, a Business Disaster Recovery (BDR) and Business Continuity system for your Chicago business insures that data is saved, replicated and can be restored quickly and efficiently so it does not affect company operations and the business can continue operating. A good business continuity solution will also enable point in time recoveries, so you can recover data-sets at a very particular point in time. You may need to restore your data at exact point from 3 weeks ago or 3 hours ago. For example one of the cloud backup solutions IT Risk Managers offers Chicago companies are point in time full data backups. We offer 15 fixed recovery point in a twelve month period. Five daily cloud backups, three weekly cloud backups, six monthly and one yearly. This will gave your Chicago business the ability to cover from almost any disaster.

Business Continuity for File Corruption and Software Failure

Software can also fail. Files and data can become corrupted and things maybe deleted without warning. A business continuity solution will enable a recovery of the deleted data or corrupt data in a timely manner so your business operations can continue.

BDR for Natural Disasters and Extreme weather

Businesses can lose thousands in operations, productivity and efficiencies if they are not prepared for weather related incidences and natural disasters. A good Business Disaster Recovery solution is key to overcoming a natural disaster. Your geographic location may be prone to certain types of environmental events and you have to take the proper precautions for each event. A good BDR solution is the cornerstone to surviving these events. A good cloud backup partner, and IT Managed Services partner will have the backup technologies and data recovery solutions in place to give you the ability to recover your data in the event of  floods, storms, and tornadoes. IT Risk Managers BDR solution also gives you access to temporary virtual servers that can be used until your business servers are restored.

Business Backup for Insider threats and Cyber crime

Unfortunately today’s data and systems can be susceptible to an insider threat. You may have an unhappy or disgruntled employee who may intentionally encrypt, delete, or steal sensitive information. A properly deployed BDR may not stop the behavior but it can help you recover and mitigate the damage in the event of an occurrence. Viruses, malware, and especially ransomware, are all dangerous threat to today’s data and business operations. Hackers, and cyber criminals are becoming increasingly sophisticated in their attacks. It really is not a question of weather you will be attacked its just a question of when you will be attacked. A good Business Continuity and cloud backup solution will help you recover from these inevitable attacks.

Are you Prepared in the event of a Data Loss?

Some questions you may want to ask yourself regarding your ability to recover from a data loss event:

Do you know the risks and financial costs to your business from data loss due to downtime?

Do you back up your data multiple times throughout the day?

Do you have a software and storage solution dedicated to backing up up your business data?

Is your critical business data backed up offsite?

Is your backed up data stores at redundant offsite locations?

Is the data stored off-site always encrypted?

Is  your backup system and files tested and verified by a team of backup specialists?

Have you scheduled annual disaster recovery tests to verify the integrity and operations of your back up solution?

Do you have a backup solution that gives you access to virtual machines and servers that can be turned on and used so your business can recover quickly?

IT Risk Managers Chicago Cloud Backup and Business Continuity

IT Risk Managers is a full service Chicago IT Managed Service provider. We have enterprise cloud backup solutions that we’ve enabled for small and medium businesses. All of our services are continuously monitored by our Network Operating Center (NOC) If you have any additional questions about Chicago Cloud backup solutions, Chicago Business Continuity solutions, and backing up your business’ data please email info@itriskmgrs.com or call Rick Bolda at 630-918-7370.

 

 

23 Oct 2018

Chicago Cloud Backup, Disaster Recovery and Business Continuity

Check out our video to learn more about Cloud Backup and Business Continuity Services 

Fully Managed Cloud Backup and Business Continuity Services

There is no way to predict the future. IT Risk Managers LLC Cloud Backup, Disaster Recovery and Business Continuity solution can at least prepare you for the future. In today’s always on digital world, data plays a key role in any company’s success. It may be data related to your ERP system, or data tied into your accounting and production systems. No matter what the data is studies show that losing data can put a company out of business.  The costs associated with data loss or system downtime can be massive. The damage to your business’s reputation and brand may be irreparable. A enterprise cloud backup system is a necessity for any size business in today’s data intensive environment,. Hopefully your company will never experience a disaster, but with our Cloud Backup, Disaster Recovery, and Business Continuity solution you will be prepared to mitigate the damage, restore your data and continue business operations.

Enterprise Cloud Backup for Small and Medium Businesses

Fortunately you can implement a Data Backup solution that is similar to the backup systems that Fortune 500 companies use. What this means is that your data is encrypted put up in the cloud and available quickly in the event of a disaster. It also means that your backup is continuously monitored by a team, and the team that is managing your backup can prove that the your data is being backed up. An enterprise cloud backup solution will also give you several  points in time to recover from. You may need to recover your data from a point 2 hours ago or from a point two weeks ago. An enterprise cloud backup solution also will have backup features that you can easily enable or disable to customize the data backup to best fit your needs. An enterprise cloud backup system also includes multi cloud site replication. Meaning your data is backed up in multiple data centers in different geographic locations.

Managed Cloud Backup Helps your IT Team

In today’s highly complex IT environments your IT team is dealing with a myriad of issues and challenges. You can help your IT team by taking data backup off of their plate, by bringing in a managed data backup and cloud backup solution from IT Risk Managers LLC. Today’s cloud backup solutions and disaster recovery solutions require 24/7 monitoring, which puts additional work on your internal IT team which may be better used doing other tasks. IT Risk Managers LLC uses a NOC team to help monitor and manage your Data Backup Solution. The NOC receives telemetry and information to make sure your data backup solution is always on, always up to date, and available in the event of a disaster. Managing a cloud backup solution is so important to your business it needs to be done by a full-time team of NOC professionals. Also in the event you need to recover your data it will be done by a team of IT NOC professionals and not left to one person. Today’s cloud backup and Business Continuity services are best handled by an IT Managed Service firm, who deals with data backup full-time.

Business Continuity is important part of a Data Backup Solution

Having a cloud backup solution is important but you have to look at the next steps in the event you have a disaster. This is where business continuity comes in. Not only do you need your data backed up but you need a backup and data restoration plan for your key applications and data. IT Risk Managers’ cloud backup solutions also provide an avenue to quickly restore server services also. Our solution can temporarily provide a replicated server to handle production needs until another server can be deployed. This is the business continuity part. Having your data backed up in the cloud is important but being able to quickly put that data back in production is as important. Advancements in cloud technology offer today’s businesses a great opportunity to mitigate financial loss related to data loss. Our technology allows us to quickly spin up servers up in the cloud to get your business on line quickly, mitigating loss and saving productivity.

Test the Cloud Backup and BDR solution

Testing and making sure your cloud backup, disaster recovery, and business continuity solution is working is very important. Having a cloud backup solution in place, or BDR (Backup Disaster Recovery) solution in place is great but it must be tested regularly. You don’t want to test your BDR solution during a disaster. With our BDR solution, we’re able to simulate and test to ensure the technology is in place, that the people are prepared and the procedures are in place to make your data recovery and system recovery as fast and as pain free as possible. We can also help you with a business continuity and disaster recovery plan.

IT Risk Managers LLC Cloud Backup Solutions

For further information on Cloud Backup, Disaster Recovery and Business Continuity please call Rick Bolda at 630-918-7370 or email info@itriskmgrs.com. IT Risk Managers LLC has a mature cloud backup solution that meets the needs of today’s data intensive businesses.

16 Oct 2018

CCIE Cisco Support in Chicago

CCIE Engineers in Chicago
Cisco Support from IT Risk Managers LLC 20 Year Cisco Partner

Cisco Support in Chicago

IT Risk Managers LLC has certified Cisco engineers for complex Cisco Networking solutions in Chicago. IT Risk Managers LLC offers affordable access to Cisco CCIE’s for your Cisco engineering needs. IT Risk Managers LLC has been providing Network IT Support to Chicago businesses for 20 years. Over the years we’ve developed a large knowledge base on Cisco Support needs and have very highly skilled Cisco Support engineers to deal with complex Cisco environments. Our Cisco Support teams include CCIE’s, CCNP’s, and CCNAs.

Cisco Nexus Support Chicago

We have also deployed dozens of Nexus switch projects. Cisco Nexus switch lines provide highly redundant highly available data center virtual networking solutions and software defined networking solutions. Our Cisco Support engineers have extensive experience with NX-OS, which is the network operating system for the Nexus Series Ethernet switches. NX-OS is a command line interface similar to Cisco IOS. Our CCIE cisco support techs have experience configuring the high availability features on the Nexus Line. Our Cisco Support engineers are familiar with the various high availability and redundancy protocols, including Spanning Tree, vPC virtual port channels, HSRP, VRDP, and GLBP.

Cisco CCIE’s available for High Availability Configurations

Port Channel allows multiple physical links to be combined into a single link. vPC allows port channels to be terminated on different physical devices. Our Cisco Support team also has experience with Cisco FabricPath a layer two high availability protocol. HSRP can also be used as a load balancing solution. Our Cisco Support team provides pre-project support so we can insure the proper solution and Cisco design is implemented for your networking needs. Our CCIE Cisco support team also recommends the proper Nexus configuration to make sure the Nexus systems components are redundant and have the right network fabric modules for optimum connectivity. Our Nexus solutions include dual supervisor card solutions, redundant switch fabric card, multiple fan trays and power supplies.

Cisco Catalyst Support

Our Cisco Support team also has experience with the Cisco Catalyst series. Including the robust Catalyst 9500 series. The Cisco Catalyst line continues to deliver highly secure super fast network connectivity for the data center. You also need to make the right choices when it comes to your LAN switches also, ask about the Catalyst 3850s and 3650s. We also have experience with the Meracki switch line for small business applications. IT Risk Managers LLC also has a portfolio of Managed IT Services that can help support your IT needs with a NOC.

Cisco SD-WAN Solutions

Our Cisco IT team also continues to support Cisco’s router lines, including ISR branch router solutions and small business routers. Some of our CCIE’s have extensive experience with Cisco’s SD-WAN solutions. We also support Cisco wireless and security solutions including the ASA Firewall line and the Meracki Wireless networking line.

IT Risk Mangers Cisco Network Support

IT Risk Managers continues to support Cisco legacy switches and routers including 6500s and 3700 series. If you need immediate access to high end Cisco Support and IT Networking Support feel free to call Rick Bolda at 630-918-7370 or email info@itriskmgrs.com

16 Oct 2018

Help Desk Outsourcing Services in Chicago

Watch our video to learn more about Help Desk Outsourcing Services!

 

Help Desk Outsourcing Services for your business needs

Have you ever asked your people how long they must wait for IT Support or help desk support for your company?

The answers may help you determine if a help desk outsourcing solution is right for your business. Imagine if you could receive courteous, professional customer service for IT issues by making a simple phone call, opening a chat session, or sending an email. With IT Risk Managers LLC’s  help desk outsourcing solution you can. Your employees can call our IT Support help desk and receive expert support from our certified technicians in a very reasonable time-frame. Our expert IT Support help desk technicians are specifically trained as help desk IT support technicians and can help. It may be a device, software issue or a problem with your network. Our help desk outsourcing experts are there to help. Put your frustrations on hold when you bring your help desk issues to our team.Our Managed IT Services help desk team can help.

IT Help Desk Outsourcing helps your Internal IT Team

Today’s internal IT Support people are swamped with other projects, and high value needs of the business. There is very little ROI in having a high level engineering team handle help desk tickets. Even though they may love providing help desk support, it’s not a valuable investment of their time. Consider a trained help desk technician and help desk outsourcing solution to help your internal IT team succeed, and drive a better ROI on your IT spend. Your IT leader can turn over Level 1 IT Support and help desk services to us while his internal team tackles more important projects and higher business value projects and leave the IT Support and help desk service needs to us. It will end up freeing up your team and will actually save money through increased productivity and efficiencies.

Our Help Desk outsourcing team supports:

Microsoft and Apple Desktop OS help desk support

Microsoft Office

Email Applications and Web Browsers

Hardware and Network Troubleshooting

Printer Installation and Support

Mobile Phones and Tablets

User Administration

File or Folder Permissions

Password Resets

Desktop Performance Problems

Virus and Malware Infections

…And More…Ask and we can probably help.

Contacting our IT Support Help Desk Team

We have several ways to contact our help desk services. You can get help desk services via Chat, Phone, or email. Your call goes directly into a help desk services queue. Most calls are answered in 30 seconds or less. Our IT Support and Managed IT Services team manage the help desk 24/7/365. Most issues can be resolved remotely. And if the issue cannot be resolved remotely, our Chicago IT Support team will be dispatched for a site visit to resolve the issue.

IT Help-desk Training and Knowledge Base

We also have a quality assurance program for our help desk outsourcing solution. All help desk calls and help desk ticket notations are recorded, to ensure all our help desk IT support people are delivering great IT Support services.We also have a great knowledge base for our Help desk outsourcing solutions team. Knowledge management enables us to share help desk solutions amongst our team, to make sure we have the latest answers and resolutions to your company’s IT Support and help desk needs.

Contact Rick Bolda at 630-918-7370 for more information or email info@itriskmgrs.com

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