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Managed IT Services for your Chicago Business

Make no mistake having the right IT support partner in place for your Chicago Business is as important as having the right CPA firm in place to take care of your taxes. IT Technologies have become more complex, and challenging.  Expecting an internal IT person to be able to manage and stay on top of all the different technologies out there is not realistic. Just knowing which direction or what investment needs to be made regarding Information Technology systems is difficult. There is a ton of opportunities to save money, make your systems more reliable, and secure, but you need a Managed IT Service partner who deals with IT 24/7 to help.

CIO Services from your Managed IT Service Provider

One of the first steps is making sure the IT Managed Service company you choose has a strategic IT leader that can match your business needs with the Information Technology systems available in today's market. Normally a CIO handles this role. Many small and mid size businesses can not afford a full-time CIO, however a good Managed IT Service provider will have a CIO available for when you do need to make the right decision regarding an Information Technology Investment.

Network Operating Center from your Managed IT Services Company

Next, a good IT Managed Services company will have a Network Operating Center. A Network operating center is a place where network engineers can get systems telemetry information and alerting information so they can insure your Chicago IT systems are available and running how they are supposed to be running. Servers, workstations and network equipment have the ability to relay monitoring data that lets the NOC engineers know that everything is available and up to date, or that there is an outage or network problem that needs to be addressed.

Help Desk Services for your Chicago Business

A good IT Managed services company will also have a help desk. A help desk is the first line of remediation and response service that keep your users happy and keeps the systems working so they can do their jobs. You may have an important order on hold because a packing slip wasn't printed. Or someone wasn't able to do an important accounting task because the Internet is down. When you have a help desk issues like these can be moved on quickly so operations and production doesn't get held up because of IT problems.

On-Site Services IT Managed Service companies

In the event that an IT problem needs someone to come on site, its important the IT Managed Services company has on-site engineers available to go on-site to fix the issue that couldn't be handled remotely. On-Site engineers also need to be available to handle project implementations.

Cloud Services from your Managed IT Service Provider

Finally a good Manged IT Services company will offer you the cloud services you need to make your IT environment more cost effective and efficient. It is very important that they have a cloud backup service so your data can be recovered in the event of a failure at your main site. But you also need to look at which applications make sense to move to the cloud. It may make sense to move many services to the cloud, but sometimes cloud services are cost prohibitive, a good IT Managed Service partner will help give direction regarding cloud services.

Questions

If you need support or have further questions regarding IT Managed Services you can call Rick Bolda at 630-918-7370 or email info@itriskmgrs.com