Why is a NOC important for your business and an IT Companies' IT Support solution

A Network Operations Center or NOC is a key piece to any successful IT support platform. A NOC is a place where network performance data, server performance data and IT system characteristics can be collected and analyzed to make sure your company’s systems are highly available and working how they’re supposed to be working. The information collected in the NOC is vital to all IT Companies.

Automated Services at a NOC

At a NOC many things can be done automatically. For instance server patches, server updates and network updates can be pushed out to your systems to keep them updated and less vulnerable to Cyber-security attacks that takes advantage of systems that haven’t been patched or updated. IT Companies rely on information generated by the NOC to support your Network and keep it secure.

White-listing at the NOC

However before those patches and updates can be deployed and pushed out its a good idea to have them white-listed. IT Companies have a process to evaluate patches called white-listing. Which means the patches and updates safe to be rolled out. A tier 3 NOC Engineer does this task. So an important part of a NOC service are the NOC engineers reviewing the systems and reviewing the alerts and performance data so they can keep your systems highly available for your company. IT Companies maintain NOC 3 engineers to support your systems.

How to Afford a NOC

Although a larger company has the resources available to manage, maintain, and support a Network Operations Center most small and medium size business simply can’t support or afford a NOC. Since the NOC is so vital to a successful small and medium business IT Support platform what is the solution?

Well IT Companies who provide a Managed IT Service is the answer. What my IT support company, IT Risk Managers does is provide an affordable NOC service to small and medium businesses. By spreading out the cost to other small and medium size businesses the Managed IT Service company can make the platform affordable to all their clients!

IT Companies Need a NOC!

When you make a decision on an Managed IT service company or on any IT Company make sure they have a NOC in place with Tier 3 NOC engineers. This is the only way you can make sure your Business IT systems are managed properly and will not fail.

Hope this information helps you make the right decision when choosing a Managed IT service company. Go here to see more info on  Managed IT Service providers.

 

If you have further questions or need more info call Rick Bolda at 630-918-7370 or email info@itriskmgrs.com